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FACS & PESKY RULES... PLEASE NOTE:
HOW CAN I PAY?
IS YOUR SITE SECURE?
DO YOU HAVE TO HAVE A PAY PAL ACCOUNT TO BUY?
Your Signed MEMORABILIA
* Include a note in your package with personalization information. If you have a preference on where you would like your item to be signed, please clearly state your wishes. If each item has a postette attached to it with your directions, there is less chance of an error.
*Include return postage when you ship your item/s. Include money for insurance if you want your item to be insured when returned to you. The amount of postage you include will be what is used to return your items. Please include the correct amount for the safe return of your item/s. Also include a mailing label with the address you would like it returned to.
Your item will be signed and returned as soon as possible, in the package in which it was received, using the postage and return label you enclosed. We take great care of any items you have sent to us for a signature, however, you are responsible for any items you send and the return postage cost.
*SHIP YOUR ITEM TO:
* Once you have sent your item to us, drop us an email at firstname.lastname@example.org to let us know your item is on the way.
* Shipment can take 2 - 6 weeks depending on schedules. We will let you know if Angela or Bill are unable to sign within that time frame.
* Personalized items cannot be returned
Returns will be accepted if the item is defective in some way, or if we sent the wrong item. If items are returned they must be in new, clean, unworn, original condition, with all tags attached and accompanied with the original invoice. Shipping charges are not refundable and are the responsibility of the customer.
All of our items are hand packaged with care to ensure that they will arrive undamaged. If you do receive a damaged item, save the damaged goods, the carton, and the packaging material and return to us.
If tracked packages say they have been delivered the responsibility lies with the customer to contact the post office.
Please be aware that buyers are responsible for any taxes, customs fees, or other amounts levied by your home country. VAT is not included in the listing price. If your country's revenue authority collects VAT, GST, handling or any other tax/fee, you will have to pay the fee on delivery according to your country's regulations. We wish we could give more information as to the exact possible fees or other amounts but these vary greatly depending on the country. We recommend that people take their invoice with them when they pick up their package/s just to make sure the charges are accurate. Please contact your local customs office for further information.
We greatly appreciate your support of my small business.